Friends & Family Test Results

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

"Overall, how was your experience of our service?"

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

 

Results

Select year:
  • 81% Very Good
  • 8% Good
  • 1% Neither Good nor Poor
  • 3% Poor
  • 7% Very Poor
  • 0% Do Not Know
Month / Year Very Good Good Neither Good nor Poor Poor Very Poor Do Not Know
Jan 2023 0 1 0 0 1 0
Feb 2023 0 0 0 1 0 0
Mar 2023 0 0 0 0 0 0
Apr 2023 0 0 0 0 0 0
May 2023 6 0 0 0 0 0
Jun 2023 0 0 0 0 0 0
Jul 2023 6 2 0 0 0 0
Aug 2023 9 1 1 0 1 0
Sep 2023 13 1 0 0 0 0
Oct 2023 9 0 0 0 2 0
Nov 2023 12 1 0 1 1 0
Dec 2023 6 0 0 0 0 0

Patient feedback

We asked the question:
Please can you tell us why you gave your answer?

I absolutely love WHMC!! I have always received great care from the Drs there. I would like to thank everyone at the practice for looking after me so well and making me feel less overwhelmed with my conditions. Great care is priceless! Thank you!!
Posted on: 27/07/2023

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