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Contact Us
Phone
Online
- Book and cancel an appointment
- Get a repeat prescription
- Contraceptive repeat prescription
- Get a sick note for work
- Get test results
- Join the practice
- Change contact details
- Add documents to your clinical record
- Request a private report
- Access to records including patient proxy
- Feedback and complaints
If your query does not fall into one of the above categories, then, please use the option below to contact the surgery or submit your query.
Other ways to contact us
Address
West Hampstead Medical Centre
9 Solent Road
London
NW6 1TP
Accessibility
We have step free access to both floors (the upper floor is accessed via a lift with low level buttons). There is a disabled toilet on both floors.
For those with hearing problems, our reception desk stations are fitted with induction loop intercom systems. British Sign Language interpreters are available on request for consultations.
See our disability access policy
Parking
- On street parking
- Cycle parking
- Disabled parking
Opening Hours
Important
We are closed on bank holidays. See our events and closures page to learn more.
| Day | Opening hours |
|---|---|
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Generally we are open Monday to Fridays after 8am until 6:30pm
Due to staff training we operate a very limited reception access on Wednesdays 12pm until 2pm. To avoid longer waits we would therefore recommend calling or coming in at an alternative time, unless of course you have an appointment.
Additional information
The practice is also generally open Wednesdays and Thursdays (7am until 8am and 6:30pm until 8pm) and most Saturdays (9am to 1pm) for Extended Access Pre-booked Appointments Only.
If you coming outside the normal reception hours (ie evening/weekend/early morning) and find the front doors closed please kindly press the intercom button to the right of the automatic doors to be let in.
Out of Hours
Enhanced Access (evenings and weekends)
The Camden Bridging Access Service (CBAS) provides additional GP and nurse appointments for patients registered with a Camden GP practice during evenings, weekends and bank holidays. The service helps bridge the gap between routine GP opening hours and urgent care services by offering convenient access to both routine and same-day primary care appointments when the practice is closed or fully booked.
Appointments are provided on behalf of Camden Bridging Access Service (CBAS) at the following locations:
- Brondesbury Medical Centre, 279 Kilburn High Road, London, NW6 7JQ
- Regent's Park Practice, Cumberland Market, London, NW1 3RH
The following appointment types are available:
Face-to-face GP appointments, remote GP appointments (telephone or video consultation, where appropriate) & face-to-face nurse appointments
To check availability or book an appointment, please call 020 7428 5730.
The telephone line opening hours are Monday to Friday: 12:00 pm to 8:00 pm & Saturday, Sunday and Bank Holidays: 8:00 am to 8:00 pm
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself - for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening - Including Urgent Wound Care
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it's not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Find Us
Integrated Care Board
North Central London Integrated Care Board
Laycock PDC
Laycock Street
London
N1 1TH
Telephone: 020 4515 1448