When We Are Closed

Dealing With An Emergency

Call 999 in an emergency. 

A medical emergency is a situation in which the health of a person is at high risk of deteriorating rapidly without immediate medical attention.

For example, chest pains, increasing difficulty in breathing, impaired consciousness and any of the signs of a stroke (facial weakness, inability to lift a limb or slurred speech) constitute an emergency.

In a medical emergency you can access urgent paramedical help by calling 999 (or 911)



Call 111

About NHS 111

Medical help outside of our core hours between 08:00 and 18:30 Mondays - Fridays is provided by NHS 111.

If you need medical assistance between these hours please dial 111.

Calls between these times to the surgery number will also automatically signpost to NHS 111 unless we are providing an extended access clinic.

Your problem will be assessed by NHS111 and you may be given advice by them or asked to attend a local accident and emergency department. If necessary you will be offered an assessment by a doctor or a home visiting service should there be a medical need.


Urgent Care Centres (walk-in centre or minor injury unit)

Urgent treatment centres are a facility you can go to if you need urgent medical attention when we are closed, but it's not a life-threatening situation.

The NHS offers a mix of walk-in centres, urgent care centres, minor injury units and urgent treatment centres, all with different levels of service.

Conditions that can be treated at an urgent treatment centre include:

  • sprains and strains
  • suspected broken limbs
  • minor head injuries
  • cuts and grazes
  • bites and stings
  • minor scalds and burns
  • ear and throat infections
  • skin infections and rashes
  • eye problems
  • coughs and colds
  • feverish illness in adults
  • feverish illness in children
  • abdominal pain
  • vomiting and diarrhoea
  • emergency contraception



When to got to A&E

An A&E department (also known as emergency department or casualty) deals with genuine life-threatening emergencies, such as:



NHS Walk-In Centres


Finchley (5.0m)
Finchley Memorial Hospital, Granville Road, London, N12 0JE Tel: 020 8349 7500
Open 8.00am to 9.00pm 7 days a week


Edgware (5.4m)
Edgware Community Hospital, Burnt Oak Broadway, Edgware, HA8 0AD
Tel: 020 8952 2381
Open 7.00am to 9.00pm 7 days a week


Soho (5.5m) (temporarily closed)
1 Frith Street, W1D 3HZ Tel: 020 7534 6500
Open 8.00am to 8.00pm on weekdays and 10am to 8pm on weekends
Please Note: They do not do dressing changes after 4pm.


Urgent Care Centres

St Charles (3m) 
St Charles Hospital, Exmoor Street, London, W10 6DZ Tel: 020 8969 2488
Open 8.00am to 6.00pm 7 days a week


Brent (4.3m)
Central Middlesex Hospital, Acton Lane, NW10 7NS Tel: 0333 999 2575
Open 24hours 7 days a week


Chase Farm (11m)
The Ridgeway, Enfield, EN2 8JL Tel: 020 8375 2999
Open 8.00 to 10.00pm 7 days a week.
Please Note: They do not do dressing changes after 6pm.


Accident and Emergency Department

Royal Free Hospital (1.6m)
Pond Street, Hampstead, London NW3 2QG    Switchboard: 0207 794 0500


University College London Hospital (4.7m)
Ground Floor, 235 Euston Road, London, NW1 2BU     Switchboard: 0203 447 0083


St Marys Hospital (3.7m)
Praed Street, Paddington, London W2 1NY  Switchboard: 02033126666

If you have had a serious Accident and feel that you need an urgent x-ray, stitches to a cut or have a large burn or other serious illness (for example severe chest pain or a collapse) it is advisable to go straight to casualty.

For immediate, life-threatening emergencies, please call 999.


Eye Casualty

No referral is required i.e walk-in for urgent eye problems, open 24hours a day 7 days a week

Moorfields Eye Hospital (5.8m)
162 City Road, London, EC1V 2PD  Switchboard: 02072533411


Western Eye Hospital (2.8m)
153-173 Marylebone Road, London, NW1 5QH  Switchboard: 02033126666