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Urgent Problems

Urgent Medical Problems

For immediate, life-threatening emergencies, please call 999.
(For minor urgent problems such as coughs and colds please see Minor Ailments Scheme at the bottom of this page)

WEEKDAYS DURING THE SURGERY HOURS
9.00am- 9:30am

Please attend the surgery between the above hours. Please make it clear that you have an urgent problem. We can only deal with urgent problems in these appointments (you need to see a doctor on the same day) and patients with non-urgent problems will be asked to book a routine appointment. If you are unsure whether your problem is urgent or not please liaise with reception.

For advice on children related urgent problems clink on this page link.

AFTER HOURS AND WEEKENDS
Telephone: 111 for advice and NHS Direct

This is a national service for unscheduled and urgent care outside of normal working hours. Calls are triaged by phone and access to a Clinician for advice, face to face appointments or home visits can be arranged. Please use this service to access the district nursing team out of hours.

Cricklewood Walk-in Centre (GP led service)

Britannia Business Village
Cricklewood – NW2 1DZ

Patient Line: 03000 334 335
Opening hours: Everyday 8am until 8pm

Accident and Emergency Department (for emergencies only):

If you have had an accident, need stitches to a cut or have a large burn or other serious illness (for example severe chest pain or a collapse) it is advisable to go straight to casualty.

Royal Free Hospital
Pond Street
Hampstead
London NW3 2QG

Main switchboard: 0207 794 0500

UCLH
Ground Floor
235 Euston Road
London, NW1 2BU

Patient enquiries: 0203 447 0083

The Minor Ailments Scheme (MAS)

The Minor Ailments Scheme is a service which means you do not need to wait to see your doctor about certain conditions. These include common conditions such as conjunctivitis, cystitis, thrush, coughs and sore throat. Further details can be found in this PDF document If you are suffering from any of these problems you can get advice and treatment from your local pharmacy. If you do not usually pay for your prescriptions then your pharmacy will be able to supply the medicine free of charge under the scheme. If you usually pay for prescriptions you will be charged a fee equivalent to the cost of a prescription. The pharmacist may refer you back to your GP if they feel your illness is not treatable under the scheme.

Please note- while we recognise that dental problems can cause a lot of pain and distress we are not able to provide care in connection with these. We are not trained or equipped to appropriately assess dental problems and are therefore not able to treat them. Responsibility for dental problems remains with the community dental service (even if the problem is urgent).

Although they are not well advertised, emergency walk-in NHS dental clinics are available and as patients attending duty doctor clinic with dental problems will be directed to them we strongly recommend patients go directly to the walk-in dental clinics, details of which can be found by ringing 111 who can advise of the local services.

 

 

To:

Urgent Medical Problems

For immediate, life-threatening emergencies, please call 999.
(For minor urgent problems such as coughs and colds please see Minor Ailments Scheme at the bottom of this page) 

For non-life threatening emergencies, please call 111.This is a national service for unscheduled and urgent care outside of normal working hours. Calls are triaged by phone and access to a Clinician for advice, face to face appointments or home visits can be arranged. Please use this service to access the district nursing team out of hours.

WEEKDAYS DURING THE SURGERY HOURS
9.00am- 9:30am

Please attend the surgery between the above hours. Please make it clear that you have an urgent problem. We can only deal with urgent problems in these appointments (you need to see a doctor on the same day) and patients with non-urgent problems will be asked to book a routine appointment. If you are unsure whether your problem is urgent or not please liaise with reception.

If your problem occurs after 9.30am and either require to be seen or advice on the day you will receive a call back by a doctor who will speak to you and try to help you further.

AFTER HOURS AND WEEKENDS

Please refer to URGENT & Out Of Hours Services

The Minor Ailments Scheme (MAS)

The Minor Ailments Scheme is a service which means you do not need to wait to see your doctor about certain conditions. These include common conditions such as conjunctivitis, cystitis, thrush, coughs and sore throat. Further details can be found in this PDF document If you are suffering from any of these problems you can get advice and treatment from your local pharmacy. If you do not usually pay for your prescriptions then your pharmacy will be able to supply the medicine free of charge under the scheme. If you usually pay for prescriptions you will be charged a fee equivalent to the cost of a prescription. The pharmacist may refer you back to your GP if they feel your illness is not treatable under the scheme.

Please note- while we recognise that dental problems can cause a lot of pain and distress we are not able to provide care in connection with these. We are not trained or equipped to appropriately assess dental problems and are therefore not able to treat them. Responsibility for dental problems remains with the community dental service (even if the problem is urgent).

Although they are not well advertised, emergency walk-in NHS dental clinics are available and as patients attending duty doctor clinic with dental problems will be directed to them we strongly recommend patients go directly to the walk-in dental clinics, details of which can be found by ringing 111 who can advise of the local services.

Housebound Urgent Visits

If you are housebound patient and require a home visit please call prior to 10am and the duty doctor will call you back and agree the appropriate course. Please note we are not an emergency service and will endeavour to visit at some point during the day after clinic/surgeries, if you problem is more urgent or you require to be admitted into hospital please call 111. Please call in early to request any visits as we need to plan visits accordingly.

This is the other OOA page:

After Hours and Weekends or for very Urgent issues

Telephone: 111 for advice and NHS Direct

This is a national telephone service for accessing advice and general practice outside of normal working hours. Calls are triaged by phone and access to a Clinician can be arranged including home visits if these cannot wait until the surgery opens again.

Camden Extended Access Hubs

Patients registered at a Camden GP can now also access Extended Access appointments Monday to Friday 6:30pm-8pm and Saturday/Sunday 8am-8pm. These are available at the four Camden Hubs which are presently being run from Swiss Cottage, Brondesbury Medical Centre, Somers Town and Caversham Group practice. For appointments, please contact the Patient Booking line, 0207 391 9979 (8am - 8pm) or complete the Patient Online booking services or alternatively reception can also book you in to these appointments. For further details please click here.

 

NHS Walk-in Centres (distances calculated from the surgery)

Cricklewood(1.2m)

Britannia Business Centre, Cricklewood,NW2 1DZ Tel: 03000334335

Open 8.00am to 8pm 7 days a week

Finchley (5.0m)

Finchley Memorial Hospital, Granville Road, London, N12 0JE Tel: 020 8349 7500

Open 8.00am to 9.00pm 7 days a week

Edgware (5.4m)

Edgware Community Hospital, Burnt Oak Broadway, Edgware, HA8 0AD

Tel: 020 8952 2381

Open 7.00am to 9.00pm 7 days a week

Soho (5.5m)

1 Frith Street, W1D 3HZ Tel: 020 7534 6500

Open 8.00am to 8.00pm on weekdays and 10am to 8pm on weekends

Please Note: They do not do dressing changes after 4pm.

 

Urgent Care Centres

St Charles (3m) 

St Charles Hospital, Exmoor Street, London, W10 6DZ Tel: 020 8969 2488

Open 8.00am to 9.00pm 7 days a week

Brent (4.3m)

Central Middlesex Hospital, Acton Lane, NW10 7NS Tel: 0333 999 2575

Open 24hours 7 days a week

Chase Farm (11m)

The Ridgeway, Enfield, EN2 8JL Tel: 020 8375 2999

Open 8.00 to 10.00pm 7 days a week.

 

Please Note: They do not do dressing changes after 6pm.

 

Accident and Emergency Department

Royal Free Hospital (1.6m)
Pond Street, Hampstead, London NW3 2QG    Switchboard: 0207 794 0500

University College London Hospital (4.7m)
Ground Floor, 235 Euston Road, London, NW1 2BU     Switchboard: 0203 447 0083

St Marys Hospital (3.7m)

Praed Street, Paddington, London W2 1NY  Switchboard: 02033126666

 

If you have had a serious Accident and feel that you need an urgent x-ray, stitches to a cut or have a large burn or other serious illness (for example severe chest pain or a collapse) it is advisable to go straight to casualty.

For immediate, life-threatening emergencies, please call 999.

Eye Casualty:

No referral is required i.e walk-in for urgent eye problems, open 24hours a day 7 days a week

Moorfields Eye Hospital (5.8m)

162 City Road, London, EC1V 2PD  Switchboard: 02072533411

 

Western Eye Hospital (2.8m)

153-173 Marylebone Road, London, NW1 5QH  Switchboard: 02033126666

 

 

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