Please speak to a receptionist if you wish to talk to a doctor over the telephone. You will be asked for the reason for your call. If the call is urgent the doctor will telephone you back later during the session. If you wish to speak to your usual doctor or request to speak to a GP for a non-urgent reason, the Reception will offer a Routine Telephone Consultation. Please bear in mind that doctor might not call you back on the same day. If the query can be more appropriately dealt with by another team member you will be informed by reception when you first ring.