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Urgent Problems

Urgent Medical Problems

For immediate, life-threatening emergencies, please call 999.

(For minor urgent problems such as coughs and colds please see Minor Ailments Scheme at the bottom of this page) 


9.00am- 9:30am

Please attend the surgery between the above hours. Please make it clear that you have an urgent problem. We can only deal with urgent problems in these appointments (you need to see a doctor on the same day) and patients with non-urgent problems will be asked to book a routine appointment. If you are unsure whether your problem is urgent or not please liaise with reception. 



Telephone:          111 for advice and NHS Direct


This is a national service for unscheduled and urgent care outside of normal working hours. Calls are triaged by phone and access to a Clinician for advice, face to face appointments or home visits can be arranged. Please use this service to access the district nursing team out of hours.


 Cricklewood Walk-in Centre (GP led service)

 Britannia Business Village

 Cricklewood – NW2 1DZ

 Patient Line: 03000 334 335

Opening hours: Everyday 8am until 8pm


Accident and Emergency Department (for emergencies only):

If you have had an accident, need stitches to a cut or have a large burn or other serious illness (for example severe chest pain or a collapse) it is advisable to go straight to casualty.

Royal Free Hospital

Pond Street


London NW3 2QG

Main switchboard: 0207 794 0500



Ground Floor

235 Euston Road

London, NW1 2BU

Patient enquiries: 0203 447 0083




The Minor Ailments Scheme (MAS)

 The Minor Ailments Scheme is a service which means you do not need to wait to see your doctor about certain conditions. These include common conditions such as conjunctivitis, cystitis, thrush, coughs and sore throat. Further details can be found in this PDF document If you are suffering from any of these problems you can get advice and treatment from your local pharmacy. If you do not usually pay for your prescriptions then your pharmacy will be able to supply the medicine free of charge under the scheme. If you usually pay for prescriptions you will be charged a fee equivalent to the cost of a prescription. The pharmacist may refer you back to your GP if they feel your illness is not treatable under the scheme.

Please note- while we recognise that dental problems can cause a lot of pain and distress we are not able to provide care in connection with these. We are not trained or equipped to appropriately assess dental problems and are therefore not able to treat them. Responsibility for dental problems remains with the community dental service (even if the problem is urgent).

Although they are not well advertised, emergency walk-in NHS dental clinics are available and as patients attending duty doctor clinic with dental problems will be directed to them we strongly recommend patients go directly to the walk-in dental clinics, details of which can be found by ringing 111 who can advise of the local services.

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